If I had to name and shame the biggest problem that exists in most organisations, it is the old favourite: silo mentality. It is hard to quantify, but if it could be the difference between below- and above-average margins or levels of service delivery.
How much is it costing you?
This is the first in a series I’m running over the next few weeks to shape your planning for 2012. It s designed to prompt your thinking about what might you need to do early in the new year in order to break down the silos in your organisation.